Intensive Driving Courses Leeds Terms and Conditions
All new pupils and learner drivers must present their provisional driving licence and National Insurance Number on their first lesson plus the licence must be taken to the theory test and practical driving test
An introductory / assessment lesson is provided for those who have driven before or looking to book or plan an intensive driving course
When planning and booking an intensive course we recommend you make use of one our assessment / introductory lessons to establish best training practices and methods and to fully establish times, dates and duration in hours for the course to be suitable for you
All payments must be made prior to an intensive driving course commencing
At the time of booking to reserve the instructor and diary space a £100 deposit is taken - this deposit is deducted from the course total
Once a deposit is made for an intensive course we will ensure a car and instructor will be totally available to cover the hours you book plus the driving test period
If you choose to cancel the course the deposit is non returnable.
Payments are made by either online banking, card or shop page.
Once you have commenced the assessment or course any further payments are to be made direct to your instructor - we are happy to take payments for the deposit and course if paying in advance -which we then transfer to your instructor
All lesson times are pre booked and must be attended to on time and fit to drive
We would only change or cancel an appointment time for an extreme or urgent reason such as
break down, illness, accident or a driving test - if we do need to change a time we will always make
up for it and you will not lose your fee if prepaid - we will simply try and get your lessons that are
missed booked back in as soon as possible to make up for the missed lesson
If the pupil cancels within a 48 hour period the pre booked time is forfeited and the fee must be paid
and any additional time booked must be paid for
If you need to change or cancel a driving lesson appointment please contact your instructor directly - not the office as this will save time and allow the instructor a better chance of making up for the loss
Any pre paid lessons or courses are not tranferrable to any other party and are valid for 6 months from date of first booking. After this period the lessons are non refundable.
The duration of the driving test is charged as a one (1) hour lesson fee for both driving lessons and intensive driving courses - this is in effect for the 'hire' of the car for the driving test
As we have to book the car and instructor for the times and duration of the course we have to protect the income and livelihood of the instructor as well as provide for your course, so, if you unfortunately miss any dates or times that are booked / paid for these are non refundable and must be taken as your own loss.
If you have a course spread over a longer period of time (in sessions of 3 hours or less) with the instructor and some of the course can be rescheduled then we will endeavour to reschedule to the best of our abilty however all fees paid for hours and training will be lost unless 48 hours notice provided.
Any cancellations or refunds must be dealt with direct with your instructor, not the office
Any refunds we provide can only be considered with a genuine reason and any fees from 48 hours will be lost, and if we provide a refund an administration fee of £100 will be deducted as well as whatever is lost within the 48 period of your notice given
As with the vast majority of UK driving schools and instructors the driving instructor is a self emplyed instructor and works as a franchisee of our business - we work and act as a management and agency for the instructor; so all payments, lessons, bookings and refunds ultimately are to be dealt with between you and the instructor directly
All instructors, as protected by DVSA reserve the right to terminate a driving lesson or refuse a driving test is the driver (you) is unfit to drive through drink or drugs, is abusive or is deemed as not safe on the road. No fees will be refunded
In the unlikely event of a problem or complaint the first person to work and discuss this with is directly with your instructor (as once you book the 'contract' is between you and the instructor); if you cannot resolve an issue then contact us and we may be able to offer assistance; finally, the DVSA would be your final contact for any complaint and they will be able to help or advise you best
All instructors ensure that their vehicle is safe and roadworthy and fully insured for all lessons, courses and the driving test itself; plus all vehicles are fitted with dual controls and at least on rear facing interior mirror again for safety
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